Contact Us


General Contact Details
 
Dubai Mercantile Exchange  
P.O. Box 66500
Building 2
Dubai International Financial Centre (DIFC)
Dubai, United Arab Emirates
Tel: +971 4 365 5500
Fax: +971 4 365 5599
 

For General enquiries
 

Please email customerrelations@dubaimerc.com


CME Globex Control Centre

CME ClearPort Market Operations
Asia: +65 6223 1357
Europe: +44 20 7623 4708
North America: +1 312 456 2391

Tel: +1 212 299 2670

Membership enquiries

Regulatory/Compliance enquiries
Email: membership@dubaimerc.com
Tel: +971 4 365 5532
Greg Collins, Chief Compliance Officer
Email: compliance@dubaimerc.com

Press and Media
Heather Astbury:
Email: heather.astbury@dubaimerc.com
Tel: +971 4 365 5522
Mobile: +971 50 652 3754
For Middle East enquiries:
Vikas Prabhakar
Trans-Arabian Creative Communications (TRACCS)
Dubai – UAE
Tel: +971 4 3672530
Mobile: +971 50 7255292
Fax: +971 4 3672531
Website: www.traccs.net

For Asia enquiries:
Lauren Goble
Ryan Financial Communications
Mobile: +852-9703 9161
Office: +852-3655-0513
Email: lauren@ryanfin.com
 
HR enquiries Exchange Operations and Business Continuity
Email: recruitment@dubaimerc.com Email: ammar.zawaideh@dubaimerc.com


DME IT Support Contact



Out of Hours
Monday to Friday (9 am - 5 pm Dubai Time):
Tel: +971 4 365 5576
Email: customercare@dubaimerc.com



Tel: +971 4 365 5576
Email: customercare@dubaimerc.com




   

Customer Support

For customer support for electronic trading, including error trades, contact the CME Global Command Center:

Asia: +65 6223 1357
Europe: +44 20 7623 4708
North America: +1 312 456 2391