Contact Us


General Contact Details
 

Dubai Mercantile Exchange
 
P.O. Box 66500
Building 2
Dubai International Financial Centre (DIFC)
Dubai, United Arab Emirates
Tel: +971 4 365 5500
Fax: +971 4 365 5599
 

Customer Inquiries
 

Please email info@dubaimerc.com to reach everyone listed below or alternatively please contact the person listed under your region.

Asia-Pacific: Suparna Mukherjee
Email: suparna.mukherjee@dubaimerc.com

Europe/North America: Mohammed Hussein Ismail
Email: mohammed.ismail@dubaimerc.com

Middle East/Africa: Yousif Mohammed
Email: yousif.mohammed@dubaimerc.com


CME Globex Control Centre

CME ClearPort Market Operations
Tel: +1 312 456 2391

Tel: +1 212 299 2670
Membership Inquiries Regulatory/Compliance Inquiries
Email: membership@dubaimerc.com
Tel: +971 4 365 5518
Greg Collins, Chief Compliance Officer
Email: compliance@dubaimerc.com

Press and Media:

HR Inquiries

Email: mitali.atal@dubaimerc.com
Tel: +971 4 365 5534
Email: recruitment@dubaimerc.com

DME IT Support Contact


Exchange Operations and Business Continuity
Monday to Friday (9 am - 5 pm Dubai Time):
Tel: +971 4 365 3666
Email: customercare@dubaimerc.com

Out of Hours
Tel: +971 4 365 5576
Email: customercare@dubaimerc.com
Email: eddie.alzier@dubaimerc.com
   

Customer Support

For customer support for electronic trading, including error trades, contact the CME Globex Control Centre:
+1 312 456 2391